How can we help?

Download Kaivro from the App Store or Google Play. Open the app and tap "Get Started" to create your account with email or sign in with Apple/Google.

Free gives you access to all core tracking features with daily AI limits. Pro unlocks unlimited AI usage, advanced insights, meal planning, and premium features. You can try Pro free for 7 days.

Simply describe what you ate in natural language (e.g., "chicken breast with rice and vegetables"). Our AI understands your description and automatically calculates the nutritional information.

Go to Settings > Subscription in the app. You'll see available plans with a 7-day free trial. Payment is handled securely through the App Store or Google Play.

Subscriptions are managed through your app store. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play > Subscriptions. Your access continues until the end of your billing period.

All your data is preserved when you downgrade to Free. You'll still have access to your history, logs, and insights — you'll just have daily limits on AI features.

Tap the + button and select "Meal". You can describe your meal naturally ("grilled salmon with salad"), use Quick Add for simple entries, or build a meal from saved recipes and ingredients.

Go to Workout > Routines > Create Routine. Add exercises, set target sets and reps, and save. You can then start the routine anytime and Kaivro will guide you through it.

Kaivro analyzes your patterns over time — sleep, nutrition, workouts, mood — and finds correlations. After about a week of logging, you'll start receiving personalized insights explaining what's working and what to adjust.

We collect the information you enter (meals, workouts, measurements) plus basic usage data to improve the app. We do not sell your personal data. See our Privacy Policy for full details.

Your data is processed by OpenAI to power AI features (meal detection, insights). We share only the minimum necessary data and never your name, email, or payment info. See our Privacy Policy for details.

Go to Settings > Account > Delete Account in the app. You have a 7-day grace period to cancel. After that, all your personal data is permanently deleted. You can also email support@kaivro.com.

Check your internet connection and try pulling down to refresh. If the issue persists, go to Settings > Sync and tap "Force Sync". Contact support if the problem continues.

Try being more specific in your descriptions. For example, "150g grilled chicken breast" works better than "some chicken". If results are consistently wrong, you can edit them and the AI will learn from your corrections.

Try resetting your password via the "Forgot Password" link. If you signed up with Apple or Google, make sure you're using the same method. Contact support@kaivro.com if you're still having issues.